Everyone should be able to use this.

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. That is the standard this site is built and reviewed against, and we treat any gap between the standard and the experience as something to fix.

What we have built in

• Text and background colours chosen to meet contrast requirements
• Every page reachable and operable with a keyboard alone, with visible focus styles
• A skip link to jump straight to the main content
• Headings, landmarks and labels written for screen readers
• Descriptive alternative text on meaningful images
• Text that resizes and reflows without breaking layout
• Large tap targets and a layout that works on small screens
• Motion kept subtle, and reduced for anyone who has asked their device for less

Arranging care another way

You never have to use the online form. If it is easier for you, call Dawn at (530) 681-1678 and she will take every detail over the phone. If you need a companion, an interpreter, extra time, written instructions, or help getting your animal from the car, please say so when you call and it will be arranged.

Ongoing work

Accessibility is never finished. Some third-party content, such as embedded maps, may not be fully under our control, and we look for accessible alternatives where we can.

Tell us what is not working

If any part of this site or a visit is difficult for you, we want to hear about it. Call (530) 681-1678 and describe the problem, the page and the device you were using. We will respond and give you the information you were trying to reach in another format.